MEDICAL OFFICE ASSISTANT – FULL-TIME
Multi-Physician Medical Clinic looking for an energetic individual to join our team.
As the first point of contact for the clinic, the Medical Office Assistant must possess excellent customer service skills both in person and by telephone. The ideal candidate functions well under pressure, shows confidence and diplomacy in handling challenging situations and provides exceptional customer service to patients. This position will be responsible for arranging, managing and maintaining appointments, schedules and patient records. The incumbent must contribute to a respectful, safe and culturally appropriate work environment, and participate in workload sharing with their team and the overall clinic as needed. As a member of the team, you will be responsible for the accurate, efficient and productive operation of assigned duties and complying with clinic procedures, rules and regulations.
MAIN RESPONSIBILITIES:
· Greet and check-in patients as they arrive at the medical office
· Schedule appointments and manage the office calendar
· Answer phone calls and respond to inquiries or direct them to the appropriate staff member
· Maintain patient records and update electronic medical records (EMR) system
· Verify insurance information and process billing and payments
· Assist with administrative tasks such as filing, faxing, and scanning documents
· Coordinate referrals to other healthcare providers as needed
· Ensure a clean and organized front desk area
QUALIFICATIONS:
· Customer service skills and etiquette
· Strong attention to detail and accuracy
· Demonstrated flexibility and adaptability
· Self-motivated with a desire to help others
· Effective multitasking skills and well organized
· Exceptional ability to interact with the public, other clinical staff and healthcare professionals is essential
· Experience using Accuro EMR
Job Type: Full-time
Salary: $16.00-$17.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Dental care
- Extended health care
- On-site parking
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application question(s):
- Do you have your Medical Office Assistant Certification?
Experience:
- Medical Receptionist: 1 year (required)
Work Location: In person